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(Call Line Open 10AM – 7PM (Japan Time) Monday – Friday)

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Customers’ Voices

Customers’ Voices

man

30's man

Thank you. I’m very satisfied.

man

20's man

In the past, I had requested to exchange the device. The staff at the time handled it very swiftly. I think it’s great.

man

30's woman

After placing the order, I received the product at the scheduled time. Also, there weren’t any problems when I used it.

man

50's woman

Service and delivery were very good. I could use it within the time period I’d chosen.

man

20's woman

Everything was smooth sailing every time I used it. I’m very satisfied. I will use your service again the next time I return home.

man

30's woman

During purchase procedures, delivery and return of the product, etc., there wasn’t any stress, and the process was very convenient.

man

10's woman

After placing the order, I received the product at the scheduled time. Also, there weren’t any problems when I used it.

man

30's man

This time round, I placed the order a month in advance, and it was delivered to my accommodation without any problems on the delivery day. When I received it, I could use it immediately. It was really very convenient. Thank you.

man

20's woman

After placing the order, I received the product at the scheduled time. Also, there weren’t any problems when I used it.

man

20's man

This time, I placed the order a month in advance, and it was delivered to my accommodation without any problems on the delivery day. When I received it, it could be used immediately. It was really very convenient. Thank you.

man

60's man

The staff answered my questions in a very kind manner every time. Thank you. I will use your service again in summer.

man

40's man

I had wifi connection in less than 5 minutes after opening the package. Even though I connected a tablet and a smartphone to the network simultaneously, the connection was still very smooth. After I finished using it, all I had to do was mail it back with the Letter pack included in the package. It was very convenient. I will use your service again in the future when I travel.

man

30's man

The reception was very good even in the countryside. It really helped a lot! The product was also very clean, and returning it was convenient.

man

20's woman

I come from abroad, so initially I could only choose to rent at the airport. But this was cheaper than renting at the airport, and is very convenient. When returning it, all I had to do was put it in the Letter pack and mail it back. It was easy, not troublesome.

man

20's man

The last time I used your service, I encountered a sudden problem. The staff was very kind as usual, and solved the problem for me. Thank you very much! I go to Japan around once or twice a year, so if the opportunity arises, I will use your service again in the future.

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