+81-3-4400-1060
(Call Line Open 10AM – 7PM (Japan Time) Monday – Friday)

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First-time users

Simple rental process

Renting a Wi-Fi device to stay connected in Japan is easy

  • Order online beforehand

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    This website accepts reservation applications. If you have already decided which product you wish to reserve, please proceed directly to the reservation procedures.
    [Important]
    - Please make advance reservation.
    - Please confirm areas that the device can be used.

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  • Payment by credit card

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    Payment by credit card only
    [Acceptable credit cards are as below]
    Visa, MasterCard, JCB, AMEX, and Diners

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  • Nominate a pick up location in Japan and collect it there

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    You can select the airport or accommodation where you wish to pick up the product.
    [Important]
    - Please present your personal identification documents and order number at time of pickup.
    - Please submit your application 3 days before the scheduled pickup date.
    Applications that are submitted 1 day before the scheduled pickup date are accepted for certain areas. For urgent cases, please contact us.

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  • Return the rental device when done via any post box in Japan

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    Please deposit the envelope into a nearby post box by the end of the rental period.
    [Important]
    Please return the product before returning to your country. Otherwise, you will incur overdue charges.
    Before depositing, please ensure that the content of the envelope is correct, and that you have not mistakenly placed any personal items inside.

    Return

Wi-Fi Router Connection Setup

Connection setup is simple. Turn on the rental device, select its Wi-Fi network name (SSID) from your phone (or other Wi-Fi enabled device) and input the password.

  • Device

  • Select SSID

  • Input

Fast same-day order dispatch to anywhere in Japan

Quick Dispatch!
For delivery of last minute orders*(*For orders completed before 2PM Japan Time Monday to Friday only, for next day/day after next day delivery)

Delivery Days

• 1 Day (for next day) fastest delivery to: Hokkaido, Iwate, Akita, Miyagi, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Yamanashi, Nagano, Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie, Shiga, Kyoto, Osaka, Nara, Hyogo, Wakayama, Okayama, Hiroshima, Yamaguchi, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima

• 2 day (for day after next day) fastest delivery to: Aomori, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Okinawa

• 3 day (for 2 days after next day) fastest delivery to: Outlying islands. Delivery can take longer than 3 days in some circumstances.

Delivery Time Specification

Package will be delivered on the specified date.

Office Pickup

You can pick up your rental pack at any of our 3 offices in Japan, if you are going to be nearby*.
Direct office pickup means no handling or shipping fees for delivery (to you). Our 3 office locations are:

  • • Tokyo Office Counter (Main Office)
    7F Ikebukuro TA Building, 2-14-4, Ikebukuro, Toshima-ku, Tokyo, 171-0014
  • • Sapporo Office Counter
    6F Park Avenue Building, 7-12-6, Minami 1-jo Nishi, Chuo-ku, Sapporo-shi, Hokkaido, 060-0061
  • • Fukuoka Office Counter
    8F Takahashi Tenjin Building, 3-4-2, Tenjin, Chuo-ku, Fukuoka-shi, Fukuoka, 810-0001

*For last minute order delivery, online booking must be completed before 2PM Japan Time Monday to Friday only, for next day Office pickup Monday to Friday only.

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